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Want to manage customer returns, including recording and documenting RMA requests, receive returned goods, send replacement goods, and approve or deny claims in Sage 500 ERP?
React Quickly and Efficiently to Customer Problems by using Advanced RMA for Sage 500 ERP.
Advance Replacements will automatically generate a sales order from the RMA entry and notify designated recipients by email. Return Replacements will automatically generate a sales order from the Return entry and notify designated recipients by email. Companies using Advanced RMA and Repair Order have reported stable inventory management, easy repair and return automation.
- Separate warranty plans for labor and parts
- Automatic inventory transaction
- Track progress
- Color-coded item status / warranty
- Return of items to multiple locations
- Built in approval process
- Individual restocking fee per item