August 23, 2016

Business Information Portals: Pros and Cons

Leveraging information is important when achieving competitive advantage. Businesses must make daily decisions that affect the performance of their companies, as well as the performance of their business partners and customers.  E-Business applications are rising and businesses are starting to utilize business intelligence tools to deliver information to its users. Companies are and have been
August 8, 2016

Is it time for Sage 100 Customers to offer their customers an Online Portal?

CertiPro Solutions E-Link Online Portal Solution. Click here for more information! In the past few years we’ve seen a big shift in customer support as more and more companies offer self-service customer support through online portals. Although some might believe that a reduction in customer phone calls might seem like it benefits companies the most,